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Name cloud AI providers (Ollama Cloud, OpenAI) and disclose no-training/no-retention protections

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- AI sections now explicitly name Ollama Cloud and OpenAI
- State that cloud AI providers do not train on service data
- Mention no-log/zero-retention protection where offered
- Data sharing section updated to match
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Anna Hermes
2026-08-20 13:26:57 +02:00
parent 495bcb5f32
commit 4a3701ce8c
2 changed files with 3 additions and 3 deletions
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privacy-policy.md
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@@ -58,7 +58,7 @@ We use AI and automated systems for moderation, security monitoring, abuse detec
**Self-hosted moderation AI:** We deploy and operate self-hosted AI models for content moderation and abuse detection. These systems run on infrastructure we control — they do not send your data to external AI providers for moderation. Service data, including user-uploaded content, messages, chat, metadata, and activity associated with your account, may be processed by these internal AI systems to classify content, detect violations, flag suspicious behavior, and support moderation decisions. AI-assisted moderation may classify or flag content automatically. Automated signals are not treated as infallible — context may be reviewed before permanent enforcement where circumstances allow. **Self-hosted moderation AI:** We deploy and operate self-hosted AI models for content moderation and abuse detection. These systems run on infrastructure we control — they do not send your data to external AI providers for moderation. Service data, including user-uploaded content, messages, chat, metadata, and activity associated with your account, may be processed by these internal AI systems to classify content, detect violations, flag suspicious behavior, and support moderation decisions. AI-assisted moderation may classify or flag content automatically. Automated signals are not treated as infallible — context may be reviewed before permanent enforcement where circumstances allow.
**Cloud-based AI:** We also use cloud-based AI providers for operational tasks such as service administration, support, media management, and troubleshooting. When cloud AI providers are used, data is limited to what is reasonably necessary for the task and is processed under the provider's applicable terms and privacy practices. **Cloud-based AI:** We also use cloud-based AI providers, including Ollama Cloud and OpenAI, for operational tasks such as service administration, support, media management, and troubleshooting. Our cloud AI providers do not use service data to train their models. Data sent to these providers is limited to what is reasonably necessary for the task and is processed under the provider's applicable terms and privacy practices. Where a provider offers no-log or zero-retention processing, that protection applies.
**Internal AI training:** Service data, including user-linked and identifiable data, may be used to train internal AI models. These models are internal-only, access-controlled, and not exposed to users or third parties. **Internal AI training:** Service data, including user-linked and identifiable data, may be used to train internal AI models. These models are internal-only, access-controlled, and not exposed to users or third parties.
@@ -108,7 +108,7 @@ We do not sell personal data or voluntarily share it with unrelated third partie
- **Email providers** — data required for email delivery and support communications - **Email providers** — data required for email delivery and support communications
- **Discord** — messages and usernames used for support or community access, plus shared Slink images and link metadata when users post links to Discord - **Discord** — messages and usernames used for support or community access, plus shared Slink images and link metadata when users post links to Discord
- **Game and platform providers** — such as Microsoft, Mojang, Xbox, Pocketpair, and Steam when their games, accounts, networking, or software are used - **Game and platform providers** — such as Microsoft, Mojang, Xbox, Pocketpair, and Steam when their games, accounts, networking, or software are used
- **Cloud AI providers** — limited task data when cloud inference is used - **Cloud AI providers** — including Ollama Cloud and OpenAI; limited task data when cloud inference is used. These providers do not use service data to train their models. Where a provider offers no-log or zero-retention processing, that protection applies.
- **Legal authorities or rights holders** — only where legally required or reasonably necessary to respond to valid legal or rights complaints - **Legal authorities or rights holders** — only where legally required or reasonably necessary to respond to valid legal or rights complaints
## 10. Cookies & Sessions ## 10. Cookies & Sessions

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terms-of-service.md
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@@ -99,7 +99,7 @@ We use AI and automated systems for moderation, security monitoring, abuse detec
**Self-hosted moderation AI:** We deploy and operate self-hosted AI models for content moderation and abuse detection. These systems run on infrastructure we control — they do not send your data to external AI providers for moderation. Service data, including user-uploaded content, messages, metadata, and activity associated with your account, may be processed by these internal AI systems to classify content, detect violations, flag suspicious behavior, and support moderation decisions. AI-assisted moderation may classify or flag content automatically, but automated signals are not treated as infallible — context may be reviewed before permanent enforcement where circumstances allow. **Self-hosted moderation AI:** We deploy and operate self-hosted AI models for content moderation and abuse detection. These systems run on infrastructure we control — they do not send your data to external AI providers for moderation. Service data, including user-uploaded content, messages, metadata, and activity associated with your account, may be processed by these internal AI systems to classify content, detect violations, flag suspicious behavior, and support moderation decisions. AI-assisted moderation may classify or flag content automatically, but automated signals are not treated as infallible — context may be reviewed before permanent enforcement where circumstances allow.
**Cloud-based AI:** We also use cloud-based AI providers for operational tasks such as service administration, support, media management, and troubleshooting. When cloud AI providers are used, data is limited to what is reasonably necessary for the task and is subject to the provider's applicable terms and privacy practices. **Cloud-based AI:** We also use cloud-based AI providers, including Ollama Cloud and OpenAI, for operational tasks such as service administration, support, media management, and troubleshooting. Our cloud AI providers do not use service data to train their models. Data sent to these providers is limited to what is reasonably necessary for the task and is processed under the provider's applicable terms and privacy practices. Where a provider offers no-log or zero-retention processing, that protection applies.
**Internal AI training:** Service data, including user-linked and identifiable data, may be used to train internal AI models. These models are internal-only, access-controlled, and not exposed to users or third parties. **Internal AI training:** Service data, including user-linked and identifiable data, may be used to train internal AI models. These models are internal-only, access-controlled, and not exposed to users or third parties.